by DuaCoreBitrix24 Integration
Destek Chat for Bitrix24
Destek Chat is an AI-powered customer-service chat for your website. With the Bitrix24 integration, every conversation turns into structured CRM data — contacts, leads, and timeline notes — inside your own Bitrix24 portal.
What it does
Contact sync
Every visitor who shares their name, phone, or email becomes a Bitrix24 contact — deduplicated against your existing CRM so you never get duplicates.
Lead capture from chat
When a conversation shows buying or reservation intent, Destek Chat creates a lead in your CRM with the conversation summary attached.
Conversation logging
Full chat transcripts are written to the contact's CRM timeline, so your team always has the complete context of every conversation.
Returning-visitor recall
Destek Chat looks up existing contacts and open deals so the assistant can recognise returning customers and respond with context.
How to connect
- Install Destek Chat from the Bitrix24 Marketplace.
- Open the Destek Chat dashboard and go to Integrations → Bitrix24.
- Enter your Bitrix24 portal address (e.g. company.bitrix24.com) and authorize via OAuth.
- Start chatting — contacts, leads, and transcripts now flow into your CRM automatically.
Contact us / Request a demo
Questions about the Bitrix24 integration or want a guided demo? Use the live chat in the bottom-right corner of this page, or reach us directly:
- Email: info@destek.chat
- Phone: +90 539 299 5440
- Support: 7 days a week, 09:00–21:00 (GMT+3) · response within 24 hours
By using the integration you agree to our EULA and Privacy Policy.